NFA.run help centre
Guides, service rules and answers in one place.
Read the guide
Activation steps, access rules and troubleshooting.
About NFA.run
How the catalogue, comparison and support work.
Cookies and browser storage
Sign-in sessions, saved preferences and clearing browser data.
Privacy notice
What is stored, who has access and how to request help with your data.
Warranty, replacements and refunds
How to report a problem and prepare evidence for support.
Terms of purchase and use
Account format, prices, reviews and service rules.
Need help?
Contact supportFind the right instructions or policy for your question. Start with the activation guide for file access, the warranty page for a product problem, or your order’s support action for help with a purchase.
Activation and access questions
The guide explains the file-based access method, Windows requirements and common troubleshooting steps. Read it before activation and use the instructions supplied with your own order. NFA access does not include full control of the original email.
Orders, warranty and support
Your account contains your order status, available delivery file and support conversations. Start a request from the affected order so support can see the correct purchase context. The warranty page explains the three-hour and 24-hour periods, evidence and available remedies.
Seller and personal information
About NFA.run identifies the seller and public contact address. The terms explain purchases and account use, the privacy notice explains data handling, and the cookies page covers browser storage. These documents are available in all six interface languages.
Questions about this page
Where can I find the seller’s details?
Open About NFA.run for the seller’s name, registration details, address and public contact. The same seller is identified in the purchase terms.
How do I link a support request to an order?
Open the affected order from your account and use its support action. This keeps the purchase and conversation together.